Your privacy matters to us. This page explains exactly what personal data bdok app collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that hides what's actually happening with your data.
These cards cover the most important aspects of how bdok app handles your personal data. The full policy is below — please read it in full.
bdok app collects only the personal data that is necessary to operate your account, process your transactions, and keep the platform secure. We don't collect data for the sake of it. If we don't need it to run bdok app properly, we don't ask for it.
All personal data stored by bdok app is protected using industry-standard encryption. Your account credentials, payment details, and identity documents are never stored in plain text. Access to personal data within bdok app is restricted to authorised personnel only.
bdok app does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account and improve the bdok app platform. That's it — no exceptions.
When you deposit or withdraw via bKash or Nagad, your payment credentials are handled directly by those providers. bdok app does not store your bKash PIN, Nagad PIN, or any sensitive payment authentication data on our servers at any point.
You have the right to access, correct, or request deletion of your personal data held by bdok app. You can also withdraw consent for certain types of data processing at any time. Contact our support team to exercise any of your data rights — we'll respond promptly.
bdok app uses cookies to keep your session active, remember your preferences, and understand how the platform is being used so we can improve it. We don't use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy explains how bdok app collects, uses, stores, and protects the personal data of everyone who registers and plays on our platform. bdok app is committed to handling your data responsibly and transparently. We want you to feel confident that your information is in safe hands every time you use bdok app.
This policy applies to all users of bdok app, whether you access the platform via mobile browser, desktop, or the bdok app progressive web app. By creating an account on bdok app, you confirm that you have read this Privacy Policy and agree to the data practices described here.
If you have questions about how bdok app handles your personal data at any point, you can contact our support team directly. We're happy to explain anything in plain language.
bdok app collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically as you interact with bdok app. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID | Age verification and account identity checks |
| Contact Data | Mobile number, email address | Account communication and transaction alerts |
| Account Data | Username, password (hashed), account history | Account management and security |
| Transaction Data | Deposit amounts, withdrawal records, bet history | Payment processing and fraud prevention |
| Technical Data | IP address, device type, browser, session data | Platform security and performance improvement |
| Usage Data | Pages visited, games played, session duration | Platform improvement and responsible gaming monitoring |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming concern and you have provided it voluntarily.
bdok app uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that go beyond what is described in this Privacy Policy.
bdok app does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how a decision affecting your account was made, contact our support team.
bdok app processes your personal data on the following legal grounds, depending on the specific purpose:
bdok app does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
Any third party that receives your data from bdok app is required to handle it securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.
When you make a deposit or request a withdrawal on bdok app, your payment is processed directly through bKash or Nagad. bdok app does not store your bKash PIN, Nagad PIN, or any payment authentication credentials on our servers at any point during or after the transaction.
What bdok app does retain is a record of the transaction itself — the amount, the date and time, the payment method used, and the outcome. This transaction record is necessary for account management, dispute resolution, and compliance with financial record-keeping requirements.
All communication between bdok app and payment providers is encrypted using secure protocols. If you believe an unauthorised transaction has been made on your bdok app account, contact our support team immediately so we can investigate and take appropriate action.
bdok app uses cookies — small text files stored on your device — to keep the platform functioning correctly and to understand how players use it. We use the following types of cookies:
bdok app does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in and use bdok app normally.
bdok app retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The specific retention periods depend on the type of data:
When data is no longer required for any legitimate purpose, bdok app deletes or anonymises it securely. If you request deletion of your account, we will action this promptly while retaining only the data we are legally required to keep.
As a bdok app player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.
Request a copy of the personal data bdok app holds about you.
Ask us to correct any inaccurate or incomplete data on your account.
Request deletion of your personal data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a concern is being investigated.
Receive your data in a structured, machine-readable format where applicable.
Object to processing based on legitimate interests where your situation warrants it.
Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a limitation applies to your request.
bdok app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While bdok app takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your bdok app account has been compromised, change your password immediately and contact our support team. We will investigate and take appropriate action without delay.
bdok app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by a minor, we will close the account immediately, delete the associated personal data, and forfeit any balance in line with our Terms and Conditions.
If you believe a minor has registered on bdok app, please contact our support team immediately with the relevant details. We take underage gambling extremely seriously and will act on any report without delay.
bdok app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.
We encourage you to check this page periodically so you are always aware of how bdok app handles your personal data. Continued use of bdok app after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with the updated policy, please stop using bdok app and contact our support team to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdok app has handled your personal data, please get in touch with our support team. We aim to respond to all data-related enquiries within 5 business days.
Email: [email protected]
You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full rules governing your use of bdok app.